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HP Engage Go Convertible System User Manual

HP Engage Go Convertible System
97 pages
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Maintenance & Service Guide
HP Engage Go Convertible System
HP Engage Go Mobile System
HP Engage Go Dock

Table of Contents

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HP Engage Go Convertible System Specifications

General IconGeneral
BatteryUp to 10 hours
RAM4 GB or 8 GB
Storage64 GB or 128 GB eMMC
Operating SystemWindows 10 IoT Enterprise
ConnectivityBluetooth 5.0
Portsheadphone/microphone combo
SecurityTPM 2.0

Summary

Product Overview

Standard Features

Overview of the standard features of the HP Engage Go Convertible System.

Mobility Head Unit Features

Details on the features of the mobile part of the system, including ports and buttons.

Integrated Features

Description of integrated components like the display, printer, and MSR.

Cable Routing Configurations

Cable Matrix for Integrated Column Printer and Basic I/O

Diagram and list of cables for system with integrated printer and basic I/O connectivity base.

Cable Matrix for System with I/O Connectivity Base

Cable connections for system equipped with an I/O connectivity base.

Illustrated Parts Catalog

System Board

Information on the system board and its components, including heat sink.

Display Panel

Information about the system's display panel.

Battery

Information about the system's battery component.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge (ESD) Information

Information on preventing damage from electrostatic discharge.

Preventing Electrostatic Damage to Equipment

Precautions to prevent ESD damage to electronic components.

Operating Guidelines

Guidelines for proper system operation, care, and maintenance.

Tools and Software Requirements

Lists necessary tools and software for servicing the computer.

Hardware Configurations and Upgrades

Warnings and Cautions

Safety warnings and cautions before performing hardware upgrades.

Attaching an I/O Connectivity Base

Instructions for connecting the I/O connectivity base to the system's dock.

Connecting a Standalone I/O Connectivity Base

Guide to connect a separate I/O connectivity base to the system.

Removal and Replacement Procedures for the Mobility Head Unit

Preparing to Disassemble the Computer

Essential steps to follow before disassembling the computer for safety.

Solid-State Drive (M.2)

Instructions for removing and installing M.2 solid-state drives.

Display

Procedures for removing and replacing the display panel.

Battery

Steps for removing and replacing the system battery.

System Board

Instructions for removing and replacing the system board.

Using the Column Printer

Loading the Printer Receipt Paper

Step-by-step instructions for loading receipt paper into the printer.

Troubleshooting the Printer

Common printer issues and their solutions.

Printer Does Not Function

Troubleshooting steps when the printer is unresponsive.

Configuring the Software

Touch Screen Calibration

Steps to calibrate the touch screen display for Windows 10.

Computer Setup (F10) Utility

Using Computer Setup (F10) Utilities

Instructions on how to access and navigate the F10 Setup Utility.

Computer Setup—Main

Details on the 'Main' section of the BIOS setup.

Computer Setup—Security

Information on BIOS security settings and passwords.

Computer Setup—Advanced

Advanced configuration options for the BIOS setup.

Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Guide to using the Windows version of HP PC Hardware Diagnostics.

Using HP PC Hardware Diagnostics UEFI

Guide to using the UEFI version of HP PC Hardware Diagnostics.

Starting HP PC Hardware Diagnostics UEFI

How to launch the UEFI diagnostic tool.

Backing Up, Restoring, and Recovering

Using Windows Tools

How to back up data using Windows utilities.

Creating HP Recovery Media

Steps to create recovery media for the system.

Restoring and Recovery

Overview of system restoration options.

Restoring using HP Recovery Manager and HP Recovery Partition

Restore to factory state using Recovery Manager or partition.

Power Cord Set Requirements

General Requirements

General power cord requirements applicable to all countries.

Statement of Memory Volatility

Nonvolatile Memory Usage

Details on how nonvolatile memory is used in HP Business computers.

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