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Troubleshooting
Battery saving tips
• Turn off Bluetooth and Wi-Fi when not in use.
• Adjust power settings. Press Start , tap Settings > Power. Tap the Advanced tab,
select the Turn off device if not used for box, and then from the list, select a time limit.
• Adjust backlight. Press Start , tap Settings > System > Backlight. On the
Battery Power tab, select the Turn off backlight if device is not used for box,
and then from the list, select a time limit.
Reset your iPAQ
To remedy performance issues, reset your phone by removing and reinserting the battery.
Note: When you reset your phone, unsaved work will be lost.
Unable to send or receive a multimedia message
• Verify that your phone can connect to the Internet. Press .
• Verify the picture size does not exceed 600 kilobytes (size is displayed below the picture).
• Turn your phone off and then back on.
Unable to place or receive calls
• Verify that your phone has at least 2 bars of signal strength.
• Turn your phone off and then back on.
Unable to access the Internet
• Verify that your phone has signal strength and is connected to a cellular
or Wi-Fi data network.
• If you are using Wi-Fi, verify Wi-Fi is turned on and connected to the
desired Wi-Fi network.
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