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3. Lift the top of the touchpad button board up, and then pull it forward to remove it from the slot (5).

Reverse this procedure to install the touchpad board.

Component replacement procedures 67

Table of Contents

Default Chapter7
- Table of Contents7
1 Product Description15
2 External Component Identification21
- Right21
- Left23
- Display24
- Top25
- Bottom33
- Front34
- Locating System Information34
3 Illustrated Parts Catalog36
- Computer Major Components36
- Display Assembly Subcomponents39
- Plastics Kit40
- Mass Storage Devices41
- Miscellaneous Parts42
4 Removal and Replacement Procedures Preliminary Requirements44
- Tools Required44
- Service Considerations44
- Grounding Guidelines46
  - Electrostatic Discharge Damage46
5 Removal and Replacement Procedures for Customer Self-Repair Parts49
- Component Replacement Procedures49
- Wwan62
  - Keyboard64
6 Removal and Replacement Procedures for Authorized Service Provider Parts68
- Component Replacement Procedures68
- Smart Card Reader83
7 Troubleshooting Guide96
- Resources97
- General Troubleshooting Steps97
- Helpful Hints113
- Common Issues and Possible Solutions115
  - Power-On Issues115
  - Post121
- Performance (OS)124
- Display133
- I/O Devices139
- Storage148
8 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10171
- Using Computer Setup171
- TPM BIOS Settings (Select Products Only)174
- Using HP Sure Start (Select Products Only)175
9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8176
- Using Computer Setup176
- TPM BIOS Settings (Select Products Only)179
- Using HP Sure Start (Select Products Only)180
10 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7181
- Using Computer Setup181
- TPM BIOS Settings (Select Products Only)184
- Using HP Sure Start (Select Products Only)185
11 HP PC Hardware Diagnostics (UEFI)186
- Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device186
12 Backing up and Recovering Windows 10188
- Creating Recovery Media and Backups188
  - Creating HP Recovery Media (Select Products Only)188
- Using Windows Tools189
- Restore and Recovery190
  - Recovering Using HP Recovery Manager190
13 Backing up and Recovering Windows 8194
- Backing up Your Information194
- Performing a System Recovery194
14 Backing up and Recovering Windows 7198
- Creating Recovery Media and Backups198
- Performing a System Recovery200
15 Specifications203
- Input Power203
- Operating Environment203
16 Power Cord Set Requirements204
- Requirements for All Countries204
- Requirements for Specific Countries and Regions204
17 Statement of Memory Volatility206
- Nonvolatile Memory Usage208
- Questions and Answers210
- Using HP Sure Start (Select Models Only)211
18 Recycling212
Index213

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