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Finding the solution
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Solution Description
Are you currently copying or
printing?
Wait for the copy or print job to complete before trying to scan.
Is the original loaded
correctly?
Make sure that the original is loaded correctly: narrow side
first, top forward in the scanner media input tray with the side
to be scanned facing up. See Loading originals in the
copier/scanner for more information.
Is the scanner correctly
connected and latched to the
printer?
The scanner must be connected and the cable must be
attached. See the
Getting Started Guide
included with your
scanner for attachment instructions. See Removing the
copier/scanner for instructions on removing the
copier/scanner.
CAUTION
To prevent damage, unplug the printer before checking the
copier/scanner connection.
Is the wrong printer
selected?
Make sure that the HP LaserJet 1200 is selected as the
current printer when you print.
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