104 Chapter 6 Troubleshooting C4170-90959
Motor Error (57 Service -Scan
Motor Error
(Secondary Error Message)
40057 1) Turn the printer off, then turn it back on.
2) Turn the printer off, then reseat the
connection between the Laser Scanner
Assembly and the Intermediate PCB.
3) Replace the Laser Scanner.
Fuser Error (50 service - Bad
Fuser)
(Secondary Error Message)
40050 1) Be sure that the Fuser is installed
correctly and is fully seated.
2) Reseat the Fuser cables.
3) Replace the Fuser.
4) Replace the Engine Controller Assembly.
5) Replace the Intermediate PCB.
Formatter internal RAM or
ROM error
(Secondary Error Message)
Replace the Formatter.
Fan error (58 service - Fan
Motor Error)
(Secondary Error Message)
40058 1) Turn the printer off, then turn it back on.
2) Turn the printer off, then reseat the
connection between the Fan and the
Intermediate PCB.
3) Replace the Fan.
4) Replace the Engine Controller Assembly.
Secondary Service Errors (continued)
Control Panel LED
Pattern
Secondary Error
Message
Status Log Code Recommended Action
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