HP LaserJet 2200 - Troubleshooting Checklist

70 Chapter 4 Problem Solving
EN
Troubleshooting Checklist
If the printer is not responding properly, complete the following
checklist in order. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
Troubleshooting Checklist
Make sure the printer
Ready light is on.
If no lights are on, check the power cord
connections. Check the power switch. Check the
power source by plugging into another outlet.
If other lights are on, go to Troubleshooting Control
Panel Messages or use the control panel simulator.
Press G
O
to print a
demo page to verify
that the printer is
feeding paper correctly.
If a demo page does not print, check the paper
supply in Tray 2 or Tray 3.
Check for paper left in the duplexer. See Duplexer
Area for instructions on clearing paper from
the duplexer.
If the page jams in the printer, go to Clearing Paper
Jams.
If the printer prints, but the status lights are
blinking, go to Troubleshooting Control Panel
Messages or use the control panel simulator.
Check the demo page
to see if it printed
correctly.
If there is a print quality problem, go to Solving
Print Quality Problems.