Control panel message Description Recommended action
■ 30.1.36 = The scanning-firmware
upgrade failed. The MFP automatically
tries to upgrade the firmware again the
next time the MFP is turned on.
30.1.6 SCANNER FAILURE This is a scanner-fan error. This fan is
located in the base of the scanner
assembly. It operates whenever the
scanner lamp is illuminated or whenever
the scanner flatbed motor is rotating. This
fan also operates during the MFP
initialization sequence.
1 During the MFP initialization sequence,
try to listen to this fan to find out if it is
operating.
2 Verify that the connector CN108 on the
scanner-controller PCA is firmly
seated. See
Scanner-controller PCA
connections. Also make sure that the
connection for the fan in the base of
the scanner assembly is firmly seated.
3 If all the connections are secure but the
fan is not operating, replace the fan.
See
Scanner fan.
30.1.8 SCANNER FAILURE This is a scanner-calibration error. The
scanner might be locked, or a cable might
not be connected correctly.
During the MFP initialization sequence, the
scanner optical assembly moves from its
home position to the calibration strip. If this
movement does not occur, this error
appears.
1 Raise the ADF, and make sure that the
scanner lock is in the unlocked position.
2 Turn on the MFP and watch to see if
the optical assembly moves. If it does
not move, remove the scanner glass to
see if anything is hindering the optical
assembly from moving.
3 Make sure that the optical-assembly
drive belt is installed correctly.
4 Verify that the connector CN106 on the
scanner-controller PCA is firmly
seated. See
Figure 7-22 ADF motors,
solenoid, and sensors. Also see
Scanner-controller PCA connections.
5 Verify that the connector CN109 on the
scanner-controller PCA is firmly
seated. Also verify that the connector
for the scanner-home-position sensor
is firmly seated. See
Figure 7-22 ADF
motors, solenoid, and sensors.
30.1.10 SCANNER FAILURE The ADF fan is not operating.
The ADF fan operates only during a scan
process.
1 Remove the ADF rear cover and watch
the fan during a scan process.
2 Verify that the fan connection on the
ADF intermediate PCA is firmly seated.
3 If the fan does not rotate, replace the
ADF. See
ADF assembly.
40 BAD SERIAL TRANSMISSION To
continue touch OK
A serial data error (parity, framing, or line
overrun) occurred as data was being sent
by the computer.
Touch OK to clear the error message.
(Data will be lost.)
40 BAD EIO X TRANSMISSION To
continue touch OK
The connection between the MFP and the
EIO card has been broken.
Touch OK to clear the error message and
continue printing.
Table 7-2 Control-panel messages (continued)
324 7 Troubleshooting
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