Control panel message Description Recommended action
For 58.3 errors, replace the dc controller
PCA.
For 58.4 errors, replace the engine power
supply.
59.XY ERROR To continue turn off then
on
An error has occurred in one of the motors.
■ 59.0 = Main motor error
■ 59.1 = Main-motor startup error
■ 59.2 = Main-motor rotation error
■ 59.4 = Print-cartridge-motor error
■ 59.A = Print-cartridge-motor error
1 Turn the MFP off, and then turn the
MFP on.
2 Reconnect the wire-harness on the dc
controller PCA for the motor that is
indicated. For the main motor, this is
connector J98. For the print-cartridge
motor, this is connector J86.
3 Replace the motor. See
Main motor
(M101) or Print-cartridge motor (M102).
4 Replace the dc controller PCA.
60.X ERROR To continue turn off then on The tray that X specifies is not lifting
correctly.
1 Install the tray and listen carefully. You
should be able to hear the paper stack
being lifted. You can also watch the
paper-level indicator on the front of the
tray to see if it moves.
2 For tray 2, verify that connector J93 on
the dc controller PCA is firmly seated.
This connector is for the lift motor.
3 For trays 3, 4, or 5, verify that
connector J91 on the dc controller PCA
is firmly seated.
4 If the lift motor for that tray is not
functional, first verify that nothing is
obstructing its movement. Replace the
lift motor for the tray if necessary. See
Lifter-drive assembly.
62 NO SYSTEM To continue turn off then
on
A problem exists with the MFP firmware. 1 Turn the MFP off, and then turn the
MFP on.
2 Reseat the firmware memory card,
which is in slot 1.
3 Upgrade the firmware.
4 Replace the formatter. See
Formatter
cover and formatter.
65.XX.YY OUTPUT DEVICE CONDITION The MFP has lost communication with the
output device.
Make sure that the cable that connects the
stapler/stacker or the 3-bin mailbox to the
MFP is fully seated and that the screws are
tightened.
Table 7-2 Control-panel messages (continued)
Control-panel messages 329
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