Jams
If a jam message appears on the control-panel display, look for jammed paper or other print media in
the locations that are indicated in the following figure.
1 Top-cover and print-cartridge areas
2 Envelope-feeder area and tray 1 area (the envelope feeder is optional)
3 Tray 2 and optional 500-sheet feeder areas
4 Duplexing area (the duplexer is optional)
5 Output area
6 ADF
The following table lists the jam messages that might appear on the control-panel display. For
information about clearing the jam, see the section that is indicated. You might need to look for
media in locations other than those that are indicated in the jam message. If the location of the jam is
not obvious, look first in the top-cover area underneath the print cartridge.
Table 7-3 Control-panel messages for jams
Jam message Procedure for clearing the jam
JAM IN DOCUMENT FEEDER See Clearing jams from the ADF.
ADF PAPER JAM See Clearing jams from the ADF.
ADF PICK ERROR See Clearing jams from the ADF.
13.JJ.NT JAM IN ENVELOPE FEEDER See Clearing jams from the optional envelope-feeder area.
13.JJ.NT JAM IN OUTPUT BIN See Clearing jams from the output areas.
Also see
Clearing jams from the fuser.
13.JJ.NT JAM IN TRAY 1 See Clearing jams from the tray 1 area.
13.JJ.NT JAM IN TRAY 2 (or TRAY 3, 4 or 5) See Clearing jams from the tray 2, 3, 4, or 5 areas.
Jams 335
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