Jam message Procedure for clearing the jam
13.JJ.NT JAM INSIDE DUPLEXER See Clearing jams from the optional duplexer.
13.JJ.NT JAM INSIDE LEFT OUTPUT AREA See Clearing jams from the output areas.
13.JJ.NT JAM INSIDE RIGHT ACCESS DOOR See Clearing jams from the tray 2, 3, 4, or 5 areas.
13.JJ.NT JAM INSIDE TOP COVER AREA See Clearing jams from the top-cover and print-cartridge
areas.
13.JJ.NT JAM INSIDE TRAY 2 AREA See Clearing jams from the tray 2, 3, 4, or 5 areas.
13.JJ.NT JAM INSIDE TRAY 2 RIGHT ACCESS DOOR See Clearing jams from the tray 2, 3, 4, or 5 areas.
13.JJ.NT JAM INSIDE TOP COVER AREA See Clearing jams from the top-cover and print-cartridge
areas.
13.JJ.NT PAPER JAM OPEN INPUT TRAYS See Clearing jams from the tray 2, 3, 4, or 5 areas.
13.JJ.NT JAM IN STAPLER See Clearing staple jams.
When clearing jams, be very careful not to tear jammed media. If a small piece of media is left in the
MFP, it could cause additional jams. If jams are a recurring problem, see
Solving repeated jams.
NOTE Loose toner might remain in the MFP after a jam and cause temporary print-quality
problems. These problems should clear up within a few pages.
Table 7-3 Control-panel messages for jams (continued)
336 7 Troubleshooting
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