Clearing jams from the top-cover and print-cartridge areas
Clear jams that occur during the printing process by using this procedure.
To clear jams from the top-cover and print-cartridge areas
1 Open the top cover and remove the print cartridge.
CAUTION To prevent damage to the print cartridge, do not expose it to light for more
than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the
MFP.
2 Use the green handle to lift the paper-access plate.
3 Slowly pull the jammed media out of the MFP. Do not tear the media.
4 If jammed media is difficult to remove, open and remove the envelope-entrance cover. If media is
present, remove it.
Jams 337
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