5 Rotate the paper-release guide to check for additional jammed media underneath. If jammed
media is present, remove it.
6 Replace the envelope-entrance cover and close tray 1.
7 Reinstall the print cartridge and close the top cover.
8 If a jam message persists, jammed media is still in the MFP. Look for the jam in another location.
338 7 Troubleshooting