6 If you can see either the leading edge or the trailing edge of the jammed media inside the fuser,
carefully pull it out.
7 If you can see the jammed media, but neither the leading edge nor the trailing edge is visible,
gently pull on the sides of the sheet of media until one edge becomes free. Then carefully pull
the jammed media out of the fuser.
8 If the media tears as you are removing it, turn the green dial on the fuser, and then carefully pull
out the jammed media. Go to step 13.
9 To remove the fuser-entrance guide, push inward at the left edge to free the left-side alignment
pin. Then lift up slightly on the fuser-entrance guide, and remove it from the MFP.
350 7 Troubleshooting
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