Jams in the duplexing area
Table 7-7 Causes of jams in the duplexing area
Cause Solution
The reversing guide or the feed guide is dirty or has burrs on
it.
Clean the reversing guide or the feed guide with dry, lint-free
paper.
If the reversing guide or feed guide has burrs on it, replace it.
The duplexing unit pickup-sensor-lever is stuck or is
damaged.
Adjust the lever, if possible, or replace the duplexing unit.
Components in the duplexing unit are worn or damaged. Replace the duplexing unit.
The dc controller is defective. Replace the dc controller.
Jams in the output area
Table 7-8 Causes of jams in the output area
Cause Solution
If a 3-bin mailbox or a stapler/stacker is installed,
components in that accessory might be damaged.
To isolate the problem, remove the accessory and install the
standard output bin.
If jams no longer occur after installing the standard output
bin, the problem is in the accessory. Replace the 3-bin
mailbox or the stapler/stacker.
If jams still occur after installing the standard output bin, the
problem is in the MFP engine.
The face-up guide in the reverse assembly is not aligned
correctly.
Make sure the guide is aligned correctly.
A spring on the reverse-separation-guide assembly is
damaged or installed incorrectly.
Make sure the springs are all installed correctly. If any
springs are damaged, replace the reverse-separation-guide
assembly.
The lower reversing guide in the reverse assembly is dirty,
worn, or damaged.
Try to clean the guide. If the problem persists, replace the
reverse assembly.
Gears or belts in the reverse assembly might be damaged. Replace the reverse assembly.
Connectors on the reversing-intermediate PCA are
disconnected.
Make sure that the connectors J1401 and J1402 are
connected. See
Figure 7-17 Reversing-unit motors and
solenoids. If they are damaged, replace the reversing-
intermediate PCA.
The reversing-roller-alienation solenoid (SL106) might be
defective.
1 Verify that connector J43 on the dc controller is correctly
seated. See
DC controller connections. This connector
is also connected to J1406 on the reverse-assembly
PCA.
2 Run the component test to make sure that this solenoid
is operating correctly. See
Component test. If the
solenoid is not energized during the test, replace it.
Connectors on the dc controller are not connected correctly. Make sure connectors J43 and J50 on the dc controller are
connected correctly.
Jams 359
To Next Page
Loading...