Troubleshooting
Printer Error Troubleshooting
Priority of Errors
Each error has a priority in relation to the others. If there is more
than one error condition at the same time, the highest priority
error will be displayed. The priority of errors is:
1. Service Errors
2. Door Open/No Toner Cartridge
3. Paper Jam
4. Paper Out
5. Memory Error
6. Manual Feed
Recoverable Errors
Recoverable Errors are displayed on single front panel lights
without pressing the front panel button. Recoverable errors do not
require a service call unless the error persists after the suggested
remedy has been implemented. Recoverable errors are listed in
Tables 7-1 through 7-5.
Table 7-1 Pa~er Out Error
LaserJet
4L/4ML LEDs
L
~
Paper light is
on steady. All
other lights are
off.
LaserJet 4P/4MP
Display Panel
I
Description & Recommendations
PC LOAD [paper size] 1. Paper Cassette is empty or missing.
2, Add paper and/or insert cassette.
3. Reseat the cassette.
4, Check if Paper Out flag PS2 (bottom of
printer, adjacent to the Pickup D-Roller) is
broken or movement is hindered. Unstick
or replace the Pickup Assembly.
5. Replace DC Controller PCA.
7-7
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