Troubleshooting
Image Formation Troubleshooting
Table 7-32
Imaae Skew
POSSIBLE CAUSE
RECOMMENDED ACTION
1. Paper is loaded incorrectly. If the pa-
Remove paper from the tray and install
per is not installed flush into the paper
paper correctly. Position the paper guide
cassette, a skewing problem will result.
correctly for the paper size being used.
2. Bad Paper Lot. Paper that is manufac-
Try a different paper lot (see “Media
tured poorly or inconsistently, or that has
Specifications” in Chapter 2).
too smooth or too rough a surface tex-
ture can cause an imaqe skew problem.
3. Worn Pickup, Oblique, and/or Registra-
Inspect all paper path rollers, looking for
tion Rollers. Paper is not being picked-up
wear, cracks, or glazing. Replace the
consistently.
worn rollers.
4. Beam-to-Drum Mirror adjustment is
Refer to ‘(Beam-to-Drum Mirror
required. If the mirror has been re-
adjustment,” later in this chapter to
moved, or the right end mounting screw
adjust the image to proper tolerances.
has been loosened, the mirror needs to
be readjusted.
5. Manual feed skew problems.
Instruct customer to feed media against
left side alignment guide, and not to
reinsert once the printer “grips” the
media.
Table 7-33
Compressed Print
POSSIBLE CAUSE
RECOMMENDED ACTION
1Toner carlridge bushings are too tight. Replace the toner cartridge.
This may occur on refilled toner car-
tridges.
2. Broken or worn gear. Inspect and replace the worn gear or
assembly.
7-35
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