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Chapter 5:  Service and Support 105
5
Service and Support
Hewlett-Packard Warranty Statement
1
HP warrants HP hardware, accessories, and supplies against 
defects in materials and workmanship for the period specified 
above. If HP receives notice of such defects during the warranty 
period, HP will, at its option, either repair or replace products 
which prove to be defective.
Replacement products may be either 
new or like-new.
2
HP warrants that HP software will not fail to execute its 
programming instructions, for the period specified above, due to 
defects in material and workmanship when properly installed and 
used. If HP receives notice of such defects during the warranty 
period, HP will replace software media which does not execute 
its programming instructions due to such defects.
3
HP does not warrant that the operation of HP products will be 
uninterrupted or error free. If HP is unable, within a reasonable 
time, to repair or replace any product to a condition as warranted, 
customer will be entitled to a refund of the purchase price upon 
prompt return of the product.
4
HP products may contain remanufactured parts equivalent to new in 
performance or may have been subject to incidental use. 
5
The warranty period begins on the date of the delivery or on the 
date of installation if installed by HP. If customer schedules or 
delays HP installation more than 30 days after delivery, warranty 
begins on the 31st day from delivery.
HP PRODUCT DURATION OF 
WARRANTY
HP LaserJet 5000, 5000 N, and 5000 GN 
printers
1-year, return to 
HP
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