EN
Chapter 4:  Problem Solving 73
Clearing Jams from the Input Tray Areas
Note
To remove paper from the Tray 1 area, 
slowly pull the paper out of the printer. 
For all other trays, follow the steps 
below.
1
Slide the tray out of the printer, and 
remove any damaged paper from 
the tray.
2
If the edge of the paper is visible in 
the feed area, slowly pull the paper 
down and out of the printer. If the 
paper is not visible, look in the top 
cover area (page 74).
Note
Do not force the paper if it will not move 
easily. If the paper is stuck in a tray, try 
removing it through the tray above (if 
applicable) or through the top cover 
area (page 74).
3
Before replacing the tray, make sure 
the paper is flat in the tray at all four 
corners and below the tabs on the 
guides.
4
Open and close the top cover to 
clear the paper jam message.
If a paper jam message persists, there 
is still paper in the printer. Look for 
paper in another location (page 72).
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