Service ID
This information appears on the configuration page and eliminates the need for customers to keep paper
receipts for proof of warranty. The Service ID contains a born-on-date, which is set when the printer is
first used by the customer through either the on-board clock (set to GMT at the factory) or through a
time server on the customer's network (if available).
Restoring the Service ID
If you replace the formatter, the date is lost. Use this menu item to reset the value to the date that the
printer was first used. The date format is YYDDD. Use the following procedure to calculate the date.
1. To calculate YY, subtract 1990 from the calendar year. For instance, if the printer was first used in
2002, calculate YY as follows: 2002 - 1990 = 12 (YY = 12).
2. Subtract 1 from 10 (October is the tenth month of the year): 10 - 1 = 9.
-or-
Multiply 9 by 30: 9 x 30 = 270
-or-
Add 17 to 270: 270 + 17 = 287 (DDD = 287)
Converting the Service ID to an actual date
You can use the printer Service ID number to determine if the printer is still under warranty. Use the
following procedure to convert the Service ID into the installation date.
1. Add 1990 to YY to determine the actual year that the printer was installed.
2. Divide DDD by 30 and add 1 to the remainder. The total is the month.
3. The remainder from the calculation in step 2 is the day of the month.
Using the Service ID 12287 as an example, the following is the date conversion:
●
12 + 1990 = 2002, so the year is 2002.
●
287 divided by 30 = 9 with a remainder of 17. Add 1 to 9 to get 10 so the month is October.
●
The remainder (from the above calculation) is 17, so that is the day of the month.
●
The complete date is 17-October-2002.
NOTE A 6-day grace period is built into the date system.
ENWW Printer resets 297
To Next Page
Loading...