Voice-call problems
Problem Cause Solution
The telephone or answering machine
that is connected to the line is not
receiving voice calls.
The fax cord might not be correctly
connected.
See the Getting Started Guide to check
the installation. The product must be the
first device connected to the telephone
line.
The answer mode or rings-to-answer
settings might not be correctly set.
The rings-to-answer must be set higher
than the answering machine setting.
The answering machine or telephone
might not be functioning.
Connect the telephone or answering
machine directly to the telephone line
and determine if it works by itself.
The problem persists. See the Fax chapter in the product user
guide.
224 Chapter 6 Solve problems ENWW
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