Control panel message Description Recommended action
40 EIO X BAD TRANSMISSION
alternates with
To continue press
A connection with the card in the EIO slot has
broken.
1. Press to continue printing.
NOTE: Data will be lost.
2. If the message persists, contact
HP Support.
40 EMBEDDED I/O BAD TRANSMISSION
alternates with
To continue press
The connection with the HP Jetdirect
embedded print server has broken.
1. Press to continue printing.
NOTE: Data will be lost.
2. If the message persists, contact
HP Support.
41.3 UNEXPECTED SIZE IN TRAY
alternates with
LOAD TRAY X
Media is loaded that is longer or shorter in the
feed direction than the size configured for the
tray.
1. Press to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured correctly
before printing again.
41.5 UNEXPECTED TYPE IN TRAY X
alternates with
LOAD TRAY X
The device senses a different media type
than what is configured in the tray.
1. Press to print from a different tray.
2. To print from the current tray, load the
tray with the size and type indicated.
Ensure that all trays are configured correctly
before printing again.
41.X ERROR
alternates with
To continue press
A device error has occurred. 1. Press to continue or press for more
information.
2. If the message persists after exiting
help, turn the device off and then on.
3. If the message persists, contact
HP Support.
49.XXXXX ERROR
alternates with
Power off then on
A critical firmware error has occurred. 1. Turn the device off and then on.
2. Try to determine whether the error
occurs intermittently, while printing, or
when turning on the device.
3. If the error appears while printing,
determine whether it occurs when
printing from a specific computer, a
specific application, or a specific file. If
all other computers, applications, or files
can print without the error, then the
problem may be only within one print job
or computer. Make sure the computer
has the most current printer drivers, or
use a generic printer driver.
4. Go to
www.hp.com/support/LJP3005.
Click Download Drivers and
Software. Check for the latest firmware
image version at the bottom of the page.
If this firmware image is newer than the
one installed on the device and the
device can receive a firmware update,
download the newer firmware upgrade.
44 Chapter 2 HP LaserJet P3005 Series printers ENWW
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