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LASERJET PRO 200 COLOR M251n
Page 110 (Printing Performance Issues)
HP LASERJET PRO 200 COLOR M251n - Printing Performance Issues
146 pages
Manual
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1.
Pull out the tray, and lift the jam access door
above the tray.
2.
With both hands, grasp the pap
er, and
carefully pull it free from the product.
3.
Replace the tray.
4.
Press the
OK
button to continue printing.
98
Chapter
5 Solve pro
blems
ENWW
109
111
Table of Contents
Main Page
Product introduction
13
Product views
14
Product front view
14
Product back view
15
Serial number and model number location
15
Control panel layout
16
LCD control panel
16
Touchscreen control panel
17
Touchscreen Home screen
19
Print product reports
20
Print product reports (LCD control panel)
21
Print product reports (touchscreen control panel)
21
Printer sharing disclaimer
22
Paper tray
23
Supported paper sizes
24
Supported paper types
26
Load the paper input tray
27
Print
29
Supported printer drivers (Windows)
30
Change print-job settings (Windows)
31
Priority for changing print-job settings
31
Change the settings for all print jobs until the software program is closed
31
Change the default settings for all print jobs
31
Change the product configuration settings
32
Change print-job settings (Mac OS X)
33
Priority for changing print-job settings
33
Change the settings for all print jobs until the software program is closed
33
Change the default settings for all print jobs
33
Change the product configuration settings
33
Print tasks for Windows
35
Use a printing shortcut (Windows)
35
Create a printing shortcut (Windows)
36
Print on both sides (duplex) with Windows
39
Print multiple pages per sheet with Windows
40
Select the page orientation (Windows)
42
Select the paper type (Windows)
44
Print the first or last page on different paper (Windows)
45
Scale a document to fit page size (Windows)
47
Create a booklet (Windows)
48
Print tasks for Mac OS X
50
Use a printing preset (Mac OS X)
50
Create a printing preset (Mac OS X)
50
Print on both sides (Mac OS X)
50
Print multiple pages on one sheet of paper (Mac OS X)
51
Select the page orientation (Mac OS X)
51
Select the paper type (Mac OS X)
51
Print a cover page (Mac OS X)
52
Scale a document to fit page size (Mac OS X)
52
Create a booklet (Mac OS X)
52
Additional print tasks (Windows)
53
Cancel a print job (Windows)
53
Select the paper size (Windows)
53
Select a custom paper size (Windows)
53
Print watermarks (Windows)
54
Additional print tasks (Mac OS X)
55
Cancel a print job (Mac OS X)
55
Select the paper size (Mac OS X)
55
Select a custom paper size (Mac OS X)
55
Print watermarks (Mac OS X)
55
Create archival-quality prints
57
Create archival-quality prints (LCD control panel)
57
Create archival-quality prints (touchscreen control panel)
57
Color printing
58
Use the HP EasyColor option
58
Change color options (Windows)
59
Change the color theme for a print job (Windows)
59
Change the color options (Mac OS X)
60
Manual color options
61
Match colors
61
Print colored text as black (Windows)
62
Use HP ePrint
63
Use HP ePrint (LCD control panel)
63
Use HP ePrint (touchscreen control panel)
64
Use AirPrint
65
Walk-up USB printing
66
Manage and maintain the product
67
Use the HP Reconfiguration Utility to change the product connection
68
Use HP Web Services applications
69
Use HP Web Services applications (LCD control panel)
69
Use HP Web Services applications (touchscreen control panel)
69
Configure IP network settings
70
View or change network settings
70
Manually configure IPv4 TCP/IP parameters from the control panel
70
Manually configure IPv4 TCP/IP parameters (LCD control panel)
70
Manually configure IPv4 TCP/IP parameters (touchscreen control panel)
70
Rename the product on a network
71
Link speed and duplex settings
72
Link speed and duplex settings (LCD control panel)
72
Link speed and duplex settings (touchscreen control panel)
72
HP Device Toolbox (Windows)
74
HP Utility for Mac OS X
76
Open the HP Utility
76
HP Utility features
76
HP Web Jetadmin
77
Product security features
78
Set or change the product password
78
Economy settings
79
Print with EconoMode
79
Set the sleep delay
79
Set the sleep delay (LCD control panel)
79
Set the sleep delay (touchscreen control panel)
80
Set the Auto Power Down delay
80
Set the Auto Power Down delay (LCD control panel)
80
Set the Auto Power Down delay (touchscreen control panel)
81
Print when a toner cartridge is at estimated end of life
82
Enable or disable the At Very Low settings (LCD control panel)
82
Enable or disable the At Very Low settings (touchscreen control panel)
83
Store and recycle supplies
84
Recycle supplies
84
Toner cartridge storage
84
Replacement instructions
85
Replace the toner cartridges
85
Update the firmware
89
Manually update the firmware (LCD control panel)
89
Manually update the firmware (touchscreen control panel)
89
Set the product to automatically update the firmware (LCD control panel)
89
Set the product to automatically update the firmware (touchscreen control panel)
90
Solve problems
91
Solve problems checklist
92
Step 1: Make sure that the product is set up correctly
92
Step 2: Check the cabling or wireless connection
92
Step 3: Check the control panel for error messages
93
Step 4: Check the paper
93
Step 5: Check the software
93
Step 6: Test print functionality
93
Step 7: Check the supplies
93
Step 8: Try sending a print job from a computer
93
Restore the factory-set defaults
94
Restore the factory-set defaults (LCD control panel)
94
Restore the factory-set defaults (touchscreen control panel)
94
Control panel help system
95
Interpret control panel messages
96
Control panel message types
96
Control panel messages
96
10.X00Y Supply Error
96
49 Error Turn off then on
96
50.x Fuser Error Turn off then on
97
51.XX Error Turn off then on
97
54.XX Error Turn off then on
97
55.X Error Turn off then on
98
57 Fan error Turn off then on
98
59.X Error Turn off then on
98
79 Error Turn off then on
98
Black Cartridge Low
99
Black in wrong position
99
Black Very Low
99
Cleaning
100
Cyan Cartridge Low
100
Cyan in wrong position
100
Cyan Very Low
100
Device error Press [OK]
101
Door open
101
Genuine HP supply installed
101
Incompatible <color>
101
Incorrect supplies
101
Install <color> cartridge
102
Invalid driver Press [OK]
102
Jam in <location>
102
Jam in Tray 1 Clear jam and then Press [OK]
102
Load tray 1 Press [OK] for available media
102
Load tray 1 <TYPE>, <SIZE>
103
Load tray 1 PLAIN <SIZE> Cleaning Mode
103
Magenta Cartridge Low
103
Magenta in wrong position
103
Magenta Very Low
103
Manual duplex Load tray 1 Press [OK]
104
Memory is low Press [OK]
104
Misprint Press [OK]
104
Print failure, press OK. If error repeats, turn off then on.
104
Rear door open
105
Remove shipping lock from <color> cartridge
105
Remove shipping locks from cartridges
105
Replace <color>
105
Supplies low
106
Unexpected size in tray 1 Load <size> Press [OK]
106
Unsupported <color> Press [OK] to continue
106
Used <color> cartridge is installed Press [OK] to continue
106
Used <color> in use
106
Used supplies in use
107
Yellow Cartridge Low
107
Yellow in wrong position
107
Yellow Very Low
107
Paper feeds incorrectly or becomes jammed
108
The product does not pick up paper
108
The product picks up multiple sheets of paper
108
Prevent paper jams
108
Clear jams
109
Jam locations
109
Clear jams in the paper input tray
109
Clear jams from the output bin
111
Clear jams from the rear door
111
Improve print quality
113
Check the paper type setting (Windows)
113
Check the paper type setting (Mac OS X)
113
Check toner cartridge status
114
Print the supplies status page (LCD control panel)
114
Print the supplies status page (touchscreen control panel)
114
Check the supplies status
114
Print a cleaning page
115
Print a cleaning page (LCD control panel)
115
Print a cleaning page (touchscreen control panel)
115
Perform additional print quality troubleshooting
116
Print the print quality page (LCD control panel)
116
Print the print quality page (touchscreen control panel)
116
Interpret the print quality page
116
Inspect the toner cartridge for damage
117
Check the paper and printing environment
118
Use paper that meets HP specifications
118
Check the product environment
118
Check print job settings
118
Check the EconoMode setting
118
Adjust color settings in the printer driver
119
Change the color theme for a print job
119
Change the color options
119
Use the printer driver that best meets your printing needs
120
The product does not print or it prints slowly
122
The product does not print
122
The product prints slowly
123
Solve walk-up USB printing problems
124
The USB Flash Drive menu does not open when you insert the USB accessory
124
The file does not print from the USB storage accessory
124
The file that you want to print is not listed in the USB Flash Drive menu
125
Solve direct connection problems
126
Solve wired network problems
127
Poor physical connection
127
The computer is using the incorrect IP address for the product
127
The computer is unable to communicate with the product
128
The product is using incorrect link and duplex settings for the network
128
New software programs might be causing compatibility problems
128
The computer or workstation might be set up incorrectly
128
The product is disabled, or other network settings are incorrect
128
Solve wireless network problems
129
Wireless connectivity checklist
129
The product does not print after the wireless configuration completes
129
The product does not print, and the computer has a third-party firewall installed
130
The wireless connection does not work after moving the wireless router or product
130
Cannot connect more computers to the wireless product
130
The wireless product loses communication when connected to a VPN
130
The network does not appear in the wireless networks list
130
The wireless network is not functioning
131
Perform a wireless network diagnostic test
131
Reduce interference on a wireless network
132
Solve product software problems with Windows
133
A printer driver for the product is not visible in the Printer folder
133
An error message was displayed during the software installation
133
The product is in Ready mode, but nothing prints
133
Solve product software problems with Mac OS X
135
The printer driver is not listed in the Print & Fax list
135
The product name does not appear in the product list in the Print & Fax list
135
The printer driver does not automatically set up the selected product in the Print & Fax list
135
A print job was not sent to the product that you wanted
136
When connected with a USB cable, the product does not appear in the Print & Fax list after the drive ...
136
You are using a generic printer driver when using a USB connection
136
Remove software (Windows)
137
Remove software (Mac OS X)
138
Supplies and accessories
139
Order parts, accessories, and supplies
140
HP policy on non-HP supplies
140
HP anticounterfeit Web site
140
Index
141
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