Clear jams
Jam locations
Jams can occur in these locations:
1 Output bin
2 Rear door
3Input tray
Loose toner might remain in the product after a jam. This problem typically resolves itself after a few
sheets have been printed.
Clear jams in the paper input tray
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.
Damage caused by sharp objects is not covered by the warranty.
When removing jammed paper, pull it straight out from the product. Pulling jammed paper out of the
product at an angle can damage the product.
NOTE: Depending on where the jam is located, some of the following steps might not be necessary.
ENWW
Clear jams
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