5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the
guides so they are touching the paper stack without bending it.
6. Make sure that the tray is fully inserted in the product.
Clear jams
Jam locations
Jams can occur in these locations:
1
3
2
4
1 Document feeder
2 Output bin
3Tray 1
4 Rear door
Loose toner might remain in the product after a jam. This problem typically resolves itself after a few
sheets have been printed.
172 Chapter 6 Solve problems ENWW
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