Clean the product
Clean the pickup and separation rollers
1. Turn off the product, unplug the power cable from the product, and then remove the rollers.
2. Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller.
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you
close the product and connect the power cable, allow the alcohol to dry completely.
NOTE: In certain areas of California (USA), air pollution control regulations restrict the use of liquid
isopropyl alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the previous
recommendations and use a dry, lint free cloth, moistened with water, to clean the pickup roller.
3. Use a dry, lint free cloth, to wipe the rollers and remove loose dirt.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time,
this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning
mode that can correct and prevent these types of problems.
1.
From the Home screen on the product control panel, touch the Setup button.
2. Touch the Service menu.
3. Touch the Cleaning Page button.
4. Load plain letter or A4 paper when you are prompted.
5. Touch the OK button to begin the cleaning process.
Wait until the process is complete. Discard the page that prints.
Clean the scanner glass strip and platen
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect
performance. Use the following procedure to clean the scanner glass and white plastic backing.
1. Use the power switch to turn off the product, and then unplug the power cable from the electrical
socket.
2. Open the scanner lid.
128 Chapter 2 Solve problems ENWW
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