Service strategy
Before performing service
●
Remove all paper from the product.
●
Turn off the power using the power switch.
●
Unplug the power cable and interface cable or cables.
●
Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an ESD
workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis
before
touching an ESD-sensitive part.
●
Remove the print cartridge.
After performing service
●
Plug in the power cable.
●
Reinstall the print cartridge.
●
Load paper in the product.
Post-service test
Perform the following test to verify that the repair or replacement was successful.
Print-quality test
1. Verify that you have completed the necessary reassembly steps.
2. Make sure that the tray contains clean, unmarked paper.
3. Attach the power cord and interface cable or interface cables, and then turn on the product.
4. Verify that the expected startup sounds occur.
5. Print a configuration page, and then verify that the expected printing sounds occur.
6. Print a demo page, and then verify that the print quality is as expected.
7. Send a print job from the host computer, and then verify that the output meets expectations.
8. Clean the outside of the product with a damp cloth.
Copy quality test
1. Verify that you have completed the necessary reassembly steps.
2. Perform steps 1-8 in test 1 to check basic print quality.
3. Place the configuration page in the document feeder.
4. Print a copy job, and then verify the results.
5. Clean the outside of the product by using a damp cloth.
ENWW Service strategy 5
To Next Page
Loading...