Unable to send a fax when a telephone is connected to the product ............. 154
Solve problems receiving faxes ............................................................................... 154
The fax does not respond ........................................................................ 154
The fax has a dedicated telephone line ...................................... 154
An answering machine is connected to the product ..................... 155
The Answer Mode setting is set to the Manual setting ................... 155
Voice mail is available on the fax line ........................................ 156
The product is connected to a DSL telephone service .................... 156
The product uses a fax over IP or VoIP telephone service .............. 156
An error message displays on the control panel ......................................... 157
The No Fax Detected message displays ..................................... 157
The Communication Error message appears ............................... 157
The Fax storage is full. message appears ................................... 158
The Fax is busy. message appears ............................................ 158
A fax is received but does not print .......................................................... 159
The Private Receive feature is on ............................................... 159
Sender receives a busy signal .................................................................. 159
A handset is connected to the product ........................................ 159
A telephone line splitter is being used ........................................ 159
No dial tone .......................................................................................... 159
Cannot send or receive a fax on a PBX line ............................................... 159
Solve general fax problems .................................................................................... 160
Faxes are sending slowly ........................................................................ 160
Fax quality is poor ................................................................................. 161
Fax cuts off or prints on two pages ........................................................... 161
Product updates ................................................................................................................... 163
Manually update the firmware ................................................................................ 163
Set the product to automatically update the firmware ................................................. 163
Appendix A Service and support ..................................................................................... 165
Hewlett-Packard limited warranty statement ............................................................................. 166
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ................. 168
HP policy on non-HP supplies ................................................................................................ 169
HP anticounterfeit Web site ................................................................................................... 170
Data stored on the toner cartridge .......................................................................................... 171
End User License Agreement .................................................................................................. 172
OpenSSL ............................................................................................................................. 175
Customer self-repair warranty service ..................................................................................... 176
Customer support ................................................................................................................. 177
ENWW xi
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