The document feeder jams, skews, or picks up multiple sheets of paper ....................... 162
Prevent paper jams from the paper trays .................................................................. 162
Clear jams .......................................................................................................................... 163
Jam locations ........................................................................................................ 163
Clear jams in the document feeder .......................................................................... 164
Clear jams in the output area ................................................................................. 166
Clear jams in Tray 1 .............................................................................................. 168
Clear jams in Tray 2 or optional Tray 3 ................................................................... 171
Clear jams in the fuser ........................................................................................... 175
Clear jams in the duplexer ..................................................................................... 177
Improve print quality ............................................................................................................. 179
Print from a different software program .................................................................... 179
Set the paper-type setting for the print job ................................................................ 179
Check the paper-type setting (Windows) ................................................... 179
Check the paper-type setting (Mac OS X) .................................................. 180
Check the toner-cartridge status .............................................................................. 180
Print a cleaning page ............................................................................................ 180
Visually inspect the toner cartridge .......................................................................... 181
Check the paper and printing environment ............................................................... 181
Use paper that meets HP specifications ..................................................... 181
Check the product environment ................................................................ 181
Check the EconoMode settings ............................................................................... 182
Try a different print driver ....................................................................................... 182
Improve copy quality ............................................................................................................ 184
Check the scanner glass for dirt and smudges ........................................................... 184
Check the paper settings ........................................................................................ 185
Optimize for text or pictures ................................................................................... 185
Edge-to-edge copying ............................................................................................ 186
Clean the pickup rollers and separation pad in the document feeder ........................... 186
Improve scan quality ............................................................................................................ 188
Check the scanner glass for dirt and smudges ........................................................... 188
Clean the pickup rollers and separation pad in the document feeder ........................... 189
Improve fax quality .............................................................................................................. 191
Check the scanner glass for dirt and smudges ........................................................... 191
Check the send-fax resolution setting ....................................................................... 192
Check the error correction setting ............................................................................ 193
Send to a different fax machine .............................................................................. 193
Clean the pickup rollers and separation pad in the document feeder ........................... 193
Check the fit-to-page setting .................................................................................... 194
Check the sender's fax machine .............................................................................. 194
The product does not print or it prints slowly ............................................................................ 195
ENWW ix
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