Voice mail is available on the fax line ........................................ 211
The product is connected to a DSL phone service ........................ 211
The product uses a fax over IP or VoIP phone service ................... 211
An error message displays on the control panel ......................................... 212
The No fax detected. message displays ..................................... 212
The Communication error message appears ............................... 212
The Fax storage is full message appears .................................... 213
The Fax is busy message appears ............................................. 213
A fax is received but does not print .......................................................... 214
The Private Receive feature is on ............................................... 214
Sender receives a busy signal .................................................................. 214
A handset is connected to the product ........................................ 214
A phone line splitter is being used ............................................. 214
No dial tone .......................................................................................... 214
Cannot send or receive a fax on a PBX line ............................................... 214
Solve general fax problems .................................................................................... 215
Faxes are sending slowly ........................................................................ 215
Fax quality is poor ................................................................................. 216
Fax cuts off or prints on two pages ........................................................... 216
Solve USB connection problems ............................................................................................. 218
Solve wired network problems ............................................................................................... 219
Poor physical connection ....................................................................................... 219
The computer is using the incorrect IP address for the product ..................................... 219
The computer is unable to communicate with the product ........................................... 220
The product is using incorrect link and duplex settings for the network ......................... 220
New software programs might be causing compatibility problems .............................. 220
The computer or workstation might be set up incorrectly ............................................. 220
The product is disabled, or other network settings are incorrect ................................... 220
Solve wireless network problems ............................................................................................ 221
Wireless connectivity checklist ................................................................................ 221
The product does not print after the wireless configuration completes ........................... 222
The product does not print, and the computer has a third-party firewall installed ........... 222
The wireless connection does not work after moving the wireless router or product ........ 222
Cannot connect more computers to the wireless product ............................................. 222
The wireless product loses communication when connected to a VPN .......................... 223
The network does not appear in the wireless networks list .......................................... 223
The wireless network is not functioning ..................................................................... 223
Perform a wireless network diagnostic test ................................................................ 224
Reduce interference on a wireless network ............................................................... 224
Solve product software problems with Windows ...................................................................... 225
A print driver for the product is not visible in the Printer folder .................................... 225
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