HP M425

The wireless connection does not work after moving the wireless router or
product ................................................................................................. 119
Cannot connect more computers to the wireless product .............................. 119
The wireless product loses communication when connected to a VPN ........... 120
The network does not appear in the wireless networks list ........................... 120
The wireless network is not functioning ...................................................... 120
Service mode functions ......................................................................................................... 121
Service menu ........................................................................................................ 121
Service menu settings .............................................................................. 121
Restore the factory-set defaults ................................................................. 121
Secondary service menu ........................................................................................ 121
Open the secondary service menu ............................................................ 122
Secondary service menu structure ............................................................. 122
Product resets ....................................................................................................... 123
NVRAM initialization .............................................................................. 123
Super NVRAM initialization ..................................................................... 123
Solve fax problems ............................................................................................................... 124
Fax troubleshooting checklist .................................................................................. 124
Solve problems receiving faxes ............................................................................... 126
The fax does not respond ........................................................................ 126
The fax has a dedicated phone line ........................................... 126
An answering machine is connected to the product ..................... 126
A telephone handset is connected to the product ......................... 127
The Answer Mode setting is set to the Manual setting ................... 127
Voice mail is available on the fax line ........................................ 127
The product is connected to a DSL phone service ........................ 128
The product uses a fax over IP or VoIP phone service ................... 128
An error message displays on the control panel ......................................... 129
The No fax detected. message displays ..................................... 129
The Communication error. message displays .............................. 129
The Fax storage is full. message displays ................................... 130
The Fax is busy. message displays ............................................ 130
A fax is received but does not print .......................................................... 131
The Private Receive feature is on ............................................... 131
Sender receives a busy signal .................................................................. 131
A handset is connected to the product ........................................ 131
A phone line splitter is being used ............................................. 131
No dial tone .......................................................................................... 131
Fax cuts off or prints on two pages ........................................................... 132
Solve problems sending faxes ................................................................................. 132
An error message displays on the control panel ......................................... 133
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