HP Web Services tab .............................................................................. 185
Networking tab ...................................................................................... 185
Other Links list ....................................................................................... 185
HP Utility (Mac OS X) ........................................................................................................... 187
Open HP Utility ..................................................................................................... 187
HP Utility features .................................................................................................. 187
Use HP Web Jetadmin software ............................................................................................. 189
Economy settings ................................................................................................................. 190
Print with EconoMode ............................................................................................ 190
Optimize speed or energy use ................................................................................ 190
Set sleep mode ..................................................................................................... 191
Set the sleep schedule ............................................................................................ 191
Product security features ........................................................................................................ 193
Security statements ................................................................................................ 193
IP Security ............................................................................................................ 193
Sign in to the product ............................................................................................ 193
Assign a system password ...................................................................................... 193
Encryption support: HP High-Performance Secure Hard Disks ...................................... 194
Lock the formatter cage .......................................................................................... 194
Upgrade the product firmware ............................................................................................... 195
10 Solve problems ........................................................................................................... 197
Solve problems checklist ....................................................................................................... 198
Factors that affect product performance .................................................................................. 200
Restore factory-set defaults ..................................................................................................... 201
Control-panel help ................................................................................................................ 202
Paper feeds incorrectly or becomes jammed ............................................................................ 203
The product does not pick up paper ........................................................................ 203
The product picks up multiple sheets of paper ........................................................... 203
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 204
Prevent paper jams ................................................................................................ 204
Clear jams .......................................................................................................................... 205
Auto-navigation for clearing jams ............................................................................ 205
Jam locations ........................................................................................................ 205
Clear jams in the document feeder .......................................................................... 206
Clear jams in the output-bin area ............................................................................ 207
Clear jams in Tray 1 .............................................................................................. 208
Clear jams in Tray 2 or an optional 500-sheet tray ................................................... 210
Clear jams in the toner-cartridge area ...................................................................... 214
Clear jams in the rear-door and the fuser area .......................................................... 216
Clear jams in the duplexer ..................................................................................... 219
viii ENWW
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