Table 3-37 Troubleshooting menu (continued)
First level Second level Third level Fourth level Values Description
Print Quality Pages Print PQ
Troubleshooting Page
Print Use to print pages
that help you resolve
problems with print
quality.
Diagnostics Page Print Print a diagnostics
page. The page
includes color
swatches and a table
of electro-
photographic (EP)
parameters.
Color Band Test Print Test Page Print Print a page to help
identify arcing in the
high-voltage power
supply for each color.
The page contains a
series of colored bars.
If streaks appear on a
bar, the high-voltage
power supply for the
corresponding color
might have a problem.
Copies Range: 1 – 30
Default = 1
Some problems with
the high-voltage
power supply do not
appear until after
several pages have
been printed, so this
test includes an
option to print up to
30 pages.
Diagnostic Tests Disable Cartridge
Check
Puts the product into
a special mode in
which you can remove
a toner cartridge and
still print internal
pages. This can help
you identify the
source of a problem.
When you are finished
testing, press the OK
button on the product
control panel to
return to the
Troubleshooting
menu.
To return to normal
product operation,
press the OK button
and reinstall the
cartridge.
Paper Path Sensors Select from a list of
the product sensors.
Initiates a test of the
paper path sensors.
384 Chapter 3 Solve problems ENWW
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