Recommended action
No action is necessary.
Expected drive missing
Description
The product cannot find the encrypted hard drive.
Recommended action
Install the encrypted hard drive.
HP Secure Hard Drive disabled
Description
The drive has been encrypted for another product.
Recommended action
Remove the drive or use the HP Embedded Web Server for more information.
Incompatible <supply>
Description
The indicated supply <supply> is not compatible with this product.
●
10.00.35 (event code)
Black print cartridge
●
10.01.35 (event code)
Cyan print cartridge
●
10.02.35 (event code)
Magenta print cartridge
●
10.03.35 (event code)
Yellow print cartridge
●
Fuser kite
10.23.35 (event code)
Recommended action
Replace the supply with one that is designed for this product.
Incompatible supplies
Description
Print cartridges or other supply items are installed that were not designed for this product. The product
cannot print with these supplies installed.
ENWW Tools for troubleshooting 469