Black print cartridge
●
XX = 01
Cyan print cartridge
●
XX = 02
Magenta print cartridge
●
XX = 03
Yellow print cartridge
Recommended action
If you believe you purchased a genuine HP supply, go to
www.hp.com/go/anticounterfeit.
Wrong cartridge in <color> slot
Description
The indicated slot for a toner cartridge contains a toner cartridge that is not the correct color.
The indicated toner cartridge is installed in the wrong position:
●
10.00.25 (event code): Black toner cartridge
●
10.01.25 (event code): Cyan toner cartridge
●
10.02.25 (event code): Magenta toner cartridge
●
10.03.25 (event code): Yellow toner cartridge
Recommended action
Remove the toner cartridge from that slot, and install a toner cartridge that is the correct color.
ENWW Tools for troubleshooting 487