• In the Windows device manager, make sure that the USB drivers have not been
disabled.
• If you are using a computer running Windows, and the computer cannot detect the
printer, run the uninstallation utility (util\ccc\uninstall.bat on the Starter CD) to
perform a clean uninstallation of the print driver. Restart the computer, and reinstall
the print driver.
Verify installation preliminaries
• Make sure to use the Starter CD that contains the correct installation software for
your operating system.
• Before installing software, make sure that all other programs are closed.
• If the computer does not recognize the path to the CD-ROM drive that you type,
make sure that you are specifying the correct drive letter.
• If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the
Starter CD for damage. You can download the print driver from the HP Web site
(
www.hp.com/support).
NOTE: After correcting any problems, run the installation program again.
Problems setting up Bluetooth wireless communication
If you have problems printing using a Bluetooth wireless connection, try the following
suggestions. For more information on configuring wireless settings, see
Set up the
printer for Bluetooth communication.
Windows
Ÿ Check the Bluetooth wireless settings. For more information, see
Set up the printer
for Bluetooth communication.
Mac OS X
Ÿ Delete and re-add the printer in Print & Fax.
Check the Bluetooth settings
• Check the Bluetooth settings. For more information, see
Set up the printer for
Bluetooth communication.
• To configure Bluetooth settings or monitor printer status (such as ink levels) using
the Toolbox (Windows), you must connect the printer to the computer with a USB
cable.
Chapter 4
60 Solve a problem
To Next Page
Loading...
