Tour the Product hp confidential 3
maintaining ink cartridges.....................................................................................................337
Paper Jam Clearance...........................................................................................................352
monitoring operations and status.........................................................................................354
troubleshooting print quality related problems.....................................................................355
low or excess use of ink in printouts.......................................................................................359
incorrect color printouts........................................................................................................361
print process ..........................................................................................................................365
scan process ..........................................................................................................................367
copy process..........................................................................................................................370
fax process.............................................................................................................................372
writing systems.......................................................................................................................374
Carriage System.....................................................................................................................375
ink delivery system (IDS) .........................................................................................................377
ink supply station...................................................................................................................378
service station........................................................................................................................379
all-in-one interfaces ...............................................................................................................380
paper path-paper feed motor and jam detection...............................................................381
electronics .............................................................................................................................385
power supply unit..................................................................................................................386
logic PCA...............................................................................................................................387
control panel PCA.................................................................................................................388
carriage PCA.........................................................................................................................389
fax card .................................................................................................................................390
scan carriage.........................................................................................................................391
control panel.........................................................................................................................392
sensors and encoders............................................................................................................394
firmware reflashing/upgrade.................................................................................................395
driver architecture for mac...................................................................................................399
Installer...................................................................................................................................400
I/O..........................................................................................................................................401
known issues and resolutions.................................................................................................402
crew/user replaceable parts.................................................................................................403
repackaging by customer to return to HP.............................................................................405
repackaging kit: setup the exchanged unit..........................................................................406
how HP packs to send back to customer.............................................................................407
product escalation path by region.......................................................................................408
white papers..........................................................................................................................409
demo page...........................................................................................................................412
diagnostic page....................................................................................................................413
serial number.........................................................................................................................414
born-on date.........................................................................................................................415
jet configuration page..........................................................................................................416
color calibration test page...................................................................................................419
align printhead test page.....................................................................................................421
customer service checklist.....................................................................................................423
paper path test .....................................................................................................................424
final test utility........................................................................................................................425
diagnostic test utility..............................................................................................................426
exploded view.......................................................................................................................427
repair flow chart....................................................................................................................431
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