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Downloading a BIOS update ........................................................................................... 81

Changing the boot order using the f9 prompt .................................................................................. 82

TPM BIOS settings (select products only) ........................................................................................................... 82

Using HP Sure Start (select products only) ......................................................................................................... 83

9 Using HP PC Hardware Diagnostics ................................................................................................................ 84

Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 84

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 84

Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 85

Downloading HP Hardware Diagnostics Windows by product name or number

(select products only) ..................................................................................................... 85

Installing HP PC Hardware Diagnostics Windows ............................................................................. 85

Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 85

Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 86

Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 86

Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 86

Downloading HP PC Hardware Diagnostics UEFI by product name or number

(select products only) ..................................................................................................... 86

Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 87

Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 87

Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 87

Downloading Remote HP PC Hardware Diagnostics UEFI by product name or

number ............................................................................................................................ 87

Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 87

10 Backing up, restoring, and recovering ......................................................................................................... 89

Backing up information and creating recovery media ........................................................................................ 89

Using Windows tools ......................................................................................................................... 89

Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 89

Restoring and recovery ........................................................................................................................................ 90

Restoring, resetting, and refreshing using Windows tools .............................................................. 90

Recovering using HP Recovery media ............................................................................................... 90

Changing the computer boot order ................................................................................................... 90

Using HP Sure Recover (select products only) .................................................................................. 91

11 Specications ............................................................................................................................................ 92

Computer specications ...................................................................................................................................... 92

35.6 cm (14.0 in) display specications .............................................................................................................. 93

M.2 PCIe solid-state drive specications ............................................................................................................ 94

M.2 SATA solid-state drive specications ............................................................................................................ 95