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NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the

download is complete.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware

is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:

●

Start-up test—This test analyzes the main computer components that are required to start the

computer.

●

Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up

test does not detect.

●

Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all

data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the

data to a good sector.

●

Memory test—This test analyzes the physical condition of the memory modules. If it reports an

error, replace the memory modules immediately.

●

Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary.

If the battery fails the test, contact support to report the issue and purchase a replacement battery.

●

System Tune-Up—This group of additional tests checks your computer to make sure that the main

components are functioning correctly. System Tune-Up runs longer and more comprehensive tests

on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery

calibration), video memory, and the WLAN module status.

You can view system information and error logs in the Advanced System Diagnostics window.

To start Advanced System Diagnostics:

1. Turn on or restart the computer. While the computer is booting press esc. When the Startup menu

is displayed, press f2.

2. Click the diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostics test while it is running, press esc.

Using Advanced System Diagnostics

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HP Pavilion 14 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Red
Country of origin	China
Processor cache	2 MB
Processor cores	4
Processor model	A8-7410
Processor family	AMD A8
Processor socket	Socket FT3b
Processor frequency	2.2 GHz
Processor cache type	L2
Processor manufacturer	AMD
Processor boost frequency	2.5 GHz
Internal memory	8 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3L-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 8 GB
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	No
Card reader integrated	Yes
Total storage capacity	1000 GB
Compatible memory cards	SD
Panel type	SVA
Display diagonal	14 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Discrete graphics card model	Not available
On-board graphics card model	AMD Radeon R5
Number of built-in speakers	2
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Ethernet LAN data rates	10, 100 Mbit/s
USB 2.0 ports quantity	1
VGA (D-Sub) ports quantity	0
Sustainability certificates	EPEAT Silver, ENERGY STAR
Cable lock slot type	Kensington
AC adapter power	45 W
Battery capacity	41 Wh
Number of battery cells	3
Bundled software	HP ePrint HP Games Powered by WildTangent HP Support Assistant software included McAfee LiveSafe Netflix Dropbox CyberLink PowerDirector TripAdvisor
Operating system architecture	64-bit
Pointing device	Touchpad