HP Pavilion DV6-6C

Installing critical security updates ....................................................................................................... 76
Installing an optional security cable .................................................................................................... 76
Using the fingerprint reader (select models only) ............................................................................... 77
12 Backup and recovery .................................................................................................................................. 78
Restoring the system .......................................................................................................................... 79
Creating restore media ....................................................................................................................... 79
Performing a system recovery ............................................................................................................ 80
Using the dedicated recovery partition (select models only) ............................................. 80
Restoring using the restore media ..................................................................................... 81
Changing the computer boot order .................................................................................... 81
Backing up and recovering your information ...................................................................................... 81
Using Windows Backup and Restore ................................................................................ 82
Using Windows system restore points ............................................................................... 83
When to create restore points ........................................................................... 83
Create a system restore point ........................................................................... 83
Restore to a previous date and time ................................................................. 83
13 Setup Utility (BIOS) and System Diagnostics .......................................................................................... 84
Using Setup Utility (BIOS) .................................................................................................................. 84
Starting Setup Utility (BIOS) .............................................................................................. 84
Changing the language of Setup Utility (BIOS) ................................................................. 84
Navigating and selecting in Setup Utility (BIOS) ................................................................ 85
Displaying system information ........................................................................................... 85
Restoring factory settings in Setup Utility (BIOS) .............................................................. 85
Exiting Setup Utility (BIOS) ................................................................................................ 86
Updating the BIOS ............................................................................................................. 86
Determining the BIOS version ........................................................................... 86
Downloading a BIOS update ............................................................................. 87
Using System Diagnostics .................................................................................................................. 88
Appendix A Troubleshooting and support .................................................................................................... 89
Troubleshooting .................................................................................................................................. 89
The computer is unable to start up .................................................................................... 89
The computer screen is blank ............................................................................................ 89
Software is functioning abnormally .................................................................................... 89
The computer is on but not responding ............................................................................. 90
The computer is unusually warm ....................................................................................... 90
An external device is not working ...................................................................................... 90
The wireless network connection is not working ................................................................ 90
ix