Getting Help 3
Getting Help
Help and Support Center
Information about your PC is in the onscreen Help
and Support Center. Here you can find links to
reinstall drivers, access to technical support options,
and information about commonly asked questions
about your computer.
Help and Support Center is onscreen Help. Press
Help (the ? button) on the keyboard, or click Start
on the taskbar, and then click Help and Support.
In Help and Support, click HP Media Center PC
help to read Help topics and run tests. Click
Connect to Customer Support (select models
only) to get troubleshooting help by using the
Internet. To run a test or submit a problem to HP
Instant Support, click Start a New Request and
follow the onscreen instructions.
To open the Help and Support Center:
1 Press the Help button on your keyboard.
Or
Click Start on the taskbar and click Help
and Support.
2 Choose HP Media Center PC help.
Utility Programs
HP provides special utility programs in the
PC Help & Tools folder that display support
information and initiate application or system
recovery.
To find these programs, click Start, choose All
Programs, PC Help & Tools, and then select a
program or folder.
Updates from HP
HP may send updated information or patches to
your desktop (not available in all countries/regions).
You must be connected to the Internet to receive
these updates. If you have turned off the Updates
from HP feature, you will not receive these updates.
To turn it back on, click Start, choose All
Programs, PC Help & Tools, Updates from
HP, and Re-enable Updates from HP.
n
The Help and Support
Center is available for
select models only.
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