6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 33
Component replacement procedures ................................................................................................................. 33
Bottom cover ..................................................................................................................................... 34
Hard drive .......................................................................................................................................... 37
WLAN module .................................................................................................................................... 38
RTC battery ........................................................................................................................................ 40
Memory module ................................................................................................................................ 41
Fan ..................................................................................................................................................... 42
Heat sink assembly ........................................................................................................................... 43
USB board .......................................................................................................................................... 46
Optical drive connector ..................................................................................................................... 47
System board .................................................................................................................................... 48
Speakers ............................................................................................................................................ 51
Power button board .......................................................................................................................... 52
Power connector cable ...................................................................................................................... 53
TouchPad ........................................................................................................................................... 54
Display assembly, non-touch ........................................................................................................... 56
Display assembly, touch ................................................................................................................... 62
7 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 67
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 67
8 Using Setup Utility (BIOS) in Windows 8.1 ...................................................................................................... 69
Starting Setup Utility (BIOS) ................................................................................................................................ 69
Updating the BIOS ................................................................................................................................................ 69
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
Synchronizing a tablet and keyboard (select models only) ............................................................................... 71
9 Using Setup Utility (BIOS) in Windows 7 ......................................................................................................... 73
Starting Setup Utility (BIOS) ................................................................................................................................ 73
Updating the BIOS ................................................................................................................................................ 73
Determining the BIOS version ........................................................................................................... 73
Downloading a BIOS update .............................................................................................................. 73
10 Backing up, restoring, and recovering in Windows 8.1 .................................................................................. 75
Creating recovery media and backups ................................................................................................................ 75
Creating HP Recovery media (select models only) ........................................................................... 75
Using Windows tools ........................................................................................................................................... 76
Restore and recovery .......................................................................................................................................... 76
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