HP ProBook 4340s Service Guide

Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
● Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
●
f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
The image includes the Windows operating system and software programs installed at the
factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
media you previously created (select models only), you must purchase Windows 8 operating system
media to reboot the computer and repair the operating system.
Using the Windows recovery tools
To recover information you previously backed up:
▲
From the Start screen, type h, and then select Help and Support.
To recover your information using Automatic Repair, follow these steps:
CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. All
files you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition and the Windows partition.
From the Start screen, type e, and then click File Explorer.
– or –
From the Start screen, type c, and then select Computer.
NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover
your operating system and programs using the Windows 8 operating system DVD and the Driver
Recovery media (both purchased separately). For additional information, see
Using Windows 8
operating system media (purchased separately) on page 116.
3. If the Windows partition and the HP Recovery partition are listed, restart the computer. After
Windows has loaded, press and hold the shift key while clicking Restart.
4. Select Troubleshoot, select Advanced Options, and then select Automatic Repair.
5.
6. Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, perform a
search for these topics in Help and Support. From the Start screen, type h, and then select Help and
Support.
Windows 8 – Backup and recovery 115

HP ProBook 4340s Specifications

General

LED backlight	Yes
Display diagonal	13.3 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Bus type	DMI
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-3120M
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3100 Mobile Series
Processor socket	-
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	25
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel HM76 Express
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1333 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Intel segment tagging	Enterprise
HDD interface	SATA II
Storage media	HDD
Optical drive type	DVD Super Multi DL
Total storage capacity	500 GB
Compatible memory cards	MMC, MMC+, MS PRO, SD, SDHC, SDXC
Number of HDDs installed	1
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1100 MHz
Audio system	SRS Premium Sound PRO
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
eSATA/USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Operating system installed	Windows 7 Professional
Form factor	Clamshell
Product type	Laptop
Product color	Aluminium, Black
Country of origin	China
Processor ARK ID	71465
Processor package size	37.5 x 37.5 (rPGA988B); 31 x 24 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	51 Wh
Battery life (max)	8.5 h
Number of battery cells	6
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
Cables included	AC
Operating altitude	-15 - 3048 m
Non-operating altitude	-15 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Sustainability certificates	RoHS, EPEAT Gold, ENERGY STAR

Weight and Dimensions

Depth	229 mm
Width	326 mm
Height	24 mm
Weight	2040 g