HP ProBook 4340s User Manual

13 MultiBoot ..................................................................................................................................................... 81
About the boot device order ............................................................................................................... 81
Enabling boot devices in Computer Setup ......................................................................................... 82
Considering boot order changes ........................................................................................................ 83
Choosing MultiBoot preferences ........................................................................................................ 84
Setting a new boot order in Computer Setup ..................................................................... 84
Dynamically choosing a boot device using the f9 prompt .................................................. 84
Setting a MultiBoot Express prompt .................................................................................. 85
Entering MultiBoot Express preferences ........................................................................... 85
Appendix A Troubleshooting and support .................................................................................................... 86
Troubleshooting .................................................................................................................................. 86
The computer is unable to start up .................................................................................... 86
The computer screen is blank ............................................................................................ 86
Software is functioning abnormally .................................................................................... 86
The computer is on but not responding ............................................................................. 87
The computer is unusually warm ....................................................................................... 87
An external device is not working ...................................................................................... 87
The wireless network connection is not working ................................................................ 87
The optical disc tray does not open for removal of a CD or DVD ...................................... 88
The computer does not detect the optical drive ................................................................. 89
A disc does not play ........................................................................................................... 89
A movie is not visible on an external display ..................................................................... 89
The process of burning a disc does not begin, or it stops before completion .................... 90
Contacting customer support ............................................................................................................. 90
Labels ................................................................................................................................................. 91
Appendix B Cleaning your computer ............................................................................................................. 92
Cleaning products .............................................................................................................................. 92
Cleaning procedures .......................................................................................................................... 93
Cleaning the display .......................................................................................................... 93
Cleaning the sides and cover ............................................................................................ 93
Cleaning the TouchPad and keyboard .............................................................................. 93
Appendix C Specifications .............................................................................................................................. 94
Input power ......................................................................................................................................... 94
Operating environment ....................................................................................................................... 95
Appendix D Electrostatic discharge .............................................................................................................. 96
ix

HP ProBook 4340s Specifications

General

LED backlight	Yes
Display diagonal	13.3 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Bus type	DMI
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-3120M
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3100 Mobile Series
Processor socket	-
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	2.5 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	25
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel HM76 Express
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory clock speed	1333 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Intel segment tagging	Enterprise
HDD interface	SATA II
Storage media	HDD
Optical drive type	DVD Super Multi DL
Total storage capacity	500 GB
Compatible memory cards	MMC, MMC+, MS PRO, SD, SDHC, SDXC
Number of HDDs installed	1
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1100 MHz
Audio system	SRS Premium Sound PRO
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
eSATA/USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Operating system installed	Windows 7 Professional
Form factor	Clamshell
Product type	Laptop
Product color	Aluminium, Black
Country of origin	China
Processor ARK ID	71465
Processor package size	37.5 x 37.5 (rPGA988B); 31 x 24 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery capacity	51 Wh
Battery life (max)	8.5 h
Number of battery cells	6
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
Cables included	AC
Operating altitude	-15 - 3048 m
Non-operating altitude	-15 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 90 %
Sustainability certificates	RoHS, EPEAT Gold, ENERGY STAR

Weight and Dimensions

Depth	229 mm
Width	326 mm
Height	24 mm
Weight	2040 g