HP ProBook 445 G11 - User Manual

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Maintenance and Service Guide

HP ProBook 445 14 inch G11 Notebook PC

SUMMARY

This guide provides maintenance information about such topics as spare parts, removal and replacement of

parts, security, and backing up.

Main Page

Table of Contents5
Product Description9
Components12
Right12
Left12
Display14
Low Blue Light Mode (Select Products Only)14
Keyboard Area16
Touchpad16
Touchpad Settings16
Adjusting Touchpad Settings16
Turning on the Touchpad16
Touchpad Components16
Lights17
Button and Fingerprint Reader18
Special Keys20
Bottom21
Rear22
Labels22
Using a SIM Card (Select Products Only)24
Determining the Correct SIM Card Size for Your Computer24
Inserting a SIM Card in an External Slot24
Illustrated Parts Catalog25
Computer Major Components25
Display Assembly Subcomponents27
Miscellaneous Parts29
Screw Kit Components33
Removal and Replacement Procedures Preliminary Requirements35
Tools Required35
Service Considerations35
Plastic Parts35
Cables and Connectors35
Drive Handling35
Electrostatic Discharge Information36
Generating Static Electricity36
Preventing Electrostatic Damage to Equipment37
Personal Grounding Methods and Equipment37
Grounding the Work Area38
Recommended Materials and Equipment38
Cleaning Your Computer39
Enabling HP Easy Clean (Select Products Only)39
Removing Dirt and Debris from Your Computer39
Cleaning Your Computer with a Disinfectant40
Caring for Wood Veneer (Select Products Only)41
Packaging and Transporting Guidelines41
Accessing Support Information42
Removal and Replacement Procedures for Customer Self-Repair Parts44
Component Replacement Procedures44
Preparation for Disassembly44
Bottom Cover44
Using a SIM Card (Select Products Only)45
Determining the Correct SIM Card Size for Your Computer45
Inserting a SIM Card in an External Slot46
Memory Modules46
WLAN Module48
WWAN Module49
Solid-State Drive51
Removal and Replacement Procedures for Authorized Service Provider Parts54
Component Replacement Procedures54
Battery54
Speakers56
Fingerprint Reader Board57
Fan58
I/O Board59
Touchpad60
Heat Sink61
System Board62
Display Assembly65
Top Cover with Keyboard72
Backing Up, Restoring, and Recovering74
Backing up Information and Creating Recovery Media74
Using Windows Tools for Backing up74
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)74
Restoring and Recovering Your System74
Creating a System Restore75
Restoring and Recovery Methods75
Recovering Using HP Recovery Media75
Changing the Computer Boot Order76
Using HP Sure Recover (Select Products Only)76
Computer Setup (BIOS), TPM, and HP Sure Start77
Using Computer Setup77
Navigating and Selecting in Computer Setup77
Restoring Factory Settings in Computer Setup77
Updating the BIOS78
Determining the BIOS Version78
Preparing for a BIOS Update78
Downloading a BIOS Update79
Installing a BIOS Update79
Changing the Boot Order Using the F9 Prompt79
TPM BIOS Settings (Select Products Only)80
Using HP Sure Start (Select Products Only)80
Using HP PC Hardware Diagnostics81
Using HP PC Hardware Diagnostics Windows (Select Products Only)81
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code81
Accessing HP PC Hardware Diagnostics Windows81
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant81
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)82
Downloading HP PC Hardware Diagnostics Windows82
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP82
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store82
Downloading HP Hardware Diagnostics Windows by Product Name or Number82
Only)82
Installing HP PC Hardware Diagnostics Windows83
Using HP PC Hardware Diagnostics UEFI83
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code83
Starting HP PC Hardware Diagnostics UEFI83
Only)84
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive84
Downloading the Latest HP PC Hardware Diagnostics UEFI Version85
Only)85
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)85
Downloading Remote HP PC Hardware Diagnostics UEFI85
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version85
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number85
Customizing Remote HP PC Hardware Diagnostics UEFI Settings86
Specifications87
Computer Specifications87
Display Specifications87
Solid-State Drive Specifications88
Statement of Memory Volatility90
Current BIOS Steps90
Nonvolatile Memory Usage92
Questions and Answers93
Using HP Sure Start (Select Products Only)94
Power Cord Set Requirements95
Requirements for All Countries95
Requirements for Specific Countries and Regions95
Recycling98
Index99

Brand	HP
Model	ProBook 445 G11
Category	Laptop
Language	English

HP ProBook 445 G11 - User Manual

Table of Contents

HP ProBook 445 G11 Specifications

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