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HP ProBook 445 G9 User Manual

HP ProBook 445 G9
106 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP ProBook 445 G9 Specifications

General IconGeneral
Dimensions32.19 x 21.39 x 1.99 cm
ProcessorAMD Ryzen 5 5625U
Display14-inch, FHD (1920 x 1080), IPS, anti-glare
RAMUp to 32GB DDR4-3200
StorageUp to 1TB PCIe NVMe M.2 SSD
GraphicsAMD Radeon Graphics
Operating SystemWindows 11 Pro
Weight1.38 kg (3.04 lbs)
Battery3-cell, 51 Wh Li-ion
Ports1x HDMI 2.1, 1x RJ-45, 1x Headphone/microphone combo
WirelessWi-Fi 6, Bluetooth 5.2

Summary

2 Components

3 Illustrated parts catalog

Computer major components

Lists and illustrates the main spare parts available for the computer, with part numbers.

4 Removal and replacement procedures preliminary requirements

Tools required

Lists the necessary tools for performing disassembly and replacement procedures on the computer.

Service considerations

Outlines important considerations and precautions to keep in mind during disassembly and assembly.

Electrostatic discharge information

Explains the risks of static discharge and its potential to damage electronic components.

5 Removal and replacement procedures for Customer Self-Repair parts

Bottom cover

Instructions for removing the bottom cover of the computer to access internal components.

Memory modules

Procedures for removing and installing memory modules, including part numbers.

WLAN module

Procedure for removing and replacing the Wireless Local Area Network (WLAN) module.

WWAN module

Procedure for removing and replacing the Wireless Wide Area Network (WWAN) module.

Solid-state drive

Procedures for removing and installing M.2 solid-state drives, including different sizes.

6 Removal and replacement procedures for authorized service provider parts

Component replacement procedures

General procedures for authorized service providers to remove and replace computer components.

Preparation for disassembly

Steps to prepare the computer for disassembly, including safety precautions and power disconnection.

Battery

Detailed instructions for removing and replacing the computer's battery, with safety warnings.

System board

Detailed steps for removing and replacing the system board, including disconnecting various cables.

Display assembly

Steps for removing and disassembling the computer's display assembly, including bezel and panel.

Top cover with keyboard

Instructions for removing the top cover with keyboard, with spare part numbers and country codes.

7 Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Explains the function of Computer Setup (BIOS) and its role in system configuration.

Updating the BIOS

Information on how to check for and download updated BIOS versions from the HP website.

Preparing for a BIOS update

Outlines prerequisites and important precautions before downloading and installing a BIOS update.

Downloading a BIOS update

Steps to find and download BIOS updates from HP support resources.

Installing a BIOS update

Procedures for installing a downloaded BIOS update file.

Using HP Sure Start (select products only)

Explains HP Sure Start, a BIOS monitoring technology for protection against corruption.

8 Backing up, restoring, and recovering

Backing up information and creating recovery media

Methods for backing up data and creating recovery media using Windows tools or HP software.

Restoring and recovering your system

Overview of tools available for system recovery, both within and outside Windows.

Restoring and recovery methods

Outlines the recommended methods for restoring and recovering the computer system.

9 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows (select products only)

Details on using the Windows-based utility to diagnose hardware failures.

Using an HP PC Hardware Diagnostics Windows hardware failure ID code

How to interpret and use the 24-digit failure ID codes generated during diagnostic tests.

Using HP PC Hardware Diagnostics UEFI

Information on using the UEFI version of HP PC Hardware Diagnostics for hardware testing.

Using an HP PC Hardware Diagnostics UEFI hardware failure ID code

How to use failure ID codes generated by the UEFI diagnostics tool for assistance.

Starting HP PC Hardware Diagnostics UEFI

Procedures for starting the HP PC Hardware Diagnostics UEFI tool.

10 Specifications

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