HP Probook 450 G9

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Table 1-1 Product components and their descriptions (continued)

Category Description

Serviceability End user replaceable parts

AC adapter

6 Chapter 1Product description

Main Page

Table of Contents5
1 Product Description9
2 Components15
Right15
Left17
Display18
Low Blue Light Mode (Select Products Only)18
Keyboard Area19
Touchpad19
Touchpad Settings19
Adjusting Touchpad Settings19
Turning on the Touchpad19
Touchpad Components20
Lights20
Button, Speakers, and Fingerprint Reader22
Special Keys23
Bottom25
Rear25
Labels26
HP Tamper Lock27
3 Illustrated Parts Catalog28
Computer Major Components28
Display Assembly Subcomponents31
Cable Kit32
Miscellaneous Parts33
4 Removal and Replacement Procedures Preliminary Requirements39
Tools Required39
Service Considerations39
Plastic Parts39
Cables and Connectors39
Drive Handling39
Electrostatic Discharge Information40
Generating Static Electricity40
Preventing Electrostatic Damage to Equipment41
Personal Grounding Methods and Equipment41
Grounding the Work Area42
Recommended Materials and Equipment42
Cleaning Your Computer43
Enabling HP Easy Clean (Select Products Only)43
Removing Dirt and Debris from Your Computer43
Cleaning Your Computer with a Disinfectant44
Caring for Wood Veneer (Select Products Only)45
Packaging and Transporting Guidelines45
Accessing Support Information45
5 Removal and Replacement Procedures for Customer Self-Repair Parts48
Component Replacement Procedures48
Preparation for Disassembly48
Bottom Cover48
Using a SIM Card (Select Products Only)49
Determining the Correct SIM Card Size for Your Computer50
Inserting a SIM Card in an External Slot50
Memory Modules50
WLAN Module52
WWAN Module54
Solid-State Drive55
6 Removal and Replacement Procedures for Authorized Service Provider Parts58
Component Replacement Procedures58
Preparation for Disassembly58
Battery58
RTC Battery59
I/O Board60
Touchpad61
Fan62
Fingerprint Reader Board63
Heat Sink64
System Board65
Speakers68
Power Connector Cable69
Display Assembly70
Top Cover with Keyboard78
7 Computer Setup (BIOS), TPM, and HP Sure Start80
Using Computer Setup80
Navigating and Selecting in Computer Setup80
Restoring Factory Settings in Computer Setup80
Updating the BIOS81
Determining the BIOS Version81
Preparing for a BIOS Update81
Downloading a BIOS Update82
Installing a BIOS Update82
Changing the Boot Order Using the F9 Prompt82
TPM BIOS Settings (Select Products Only)83
Using HP Sure Start (Select Products Only)83
8 Backing Up, Restoring, and Recovering84
Backing up Information and Creating Recovery Media84
Using Windows Tools for Backing up84
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)84
Restoring and Recovering Your System84
Creating a System Restore85
Restoring and Recovery Methods85
Recovering Using HP Recovery Media85
Changing the Computer Boot Order86
Using HP Sure Recover (Select Products Only)86
9 Using HP PC Hardware Diagnostics87
Using HP PC Hardware Diagnostics Windows (Select Products Only)87
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code87
Accessing HP PC Hardware Diagnostics Windows87
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (Select Products Only)87
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant88
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)88
Downloading HP PC Hardware Diagnostics Windows88
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP88
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store88
Downloading HP Hardware Diagnostics Windows by Product Name or Number (Select Products Only)89
Installing HP PC Hardware Diagnostics Windows89
Using HP PC Hardware Diagnostics UEFI89
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code89
Starting HP PC Hardware Diagnostics UEFI90
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive90
Downloading the Latest HP PC Hardware Diagnostics UEFI Version90
Downloading HP PC Hardware Diagnostics UEFI by Product Name or Number (Select Products Only)91
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)91
Downloading Remote HP PC Hardware Diagnostics UEFI91
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version91
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number91
Customizing Remote HP PC Hardware Diagnostics UEFI Settings91
10 Specifications93
Computer Specifications93
35.6 CM (14.0 In) Display Specifications93
Solid-State Drive Specifications94
11 Statement of Memory Volatility95
Current BIOS Steps95
Nonvolatile Memory Usage97
Questions and Answers99
Using HP Sure Start (Select Products Only)101
12 Power Cord Set Requirements102
Requirements for All Countries102
Requirements for Specific Countries and Regions102
13 Recycling104
Index105

HP Probook 450 G9 - Page 14

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