5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery Safe mode ............................................................................................................................ 31
Service doors ..................................................................................................................................... 32
Memory modules ............................................................................................................................... 33
WLAN/Bluetooth combo card ............................................................................................................ 35
WWAN module ................................................................................................................................... 37
M.2 solid-state drive ......................................................................................................................... 39
Keyboard ........................................................................................................................................... 40
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 43
Component replacement procedures .................................................................................................................. 43
Display subcomponents (panel, cameras, touch control board) ...................................................... 43
Top cover ........................................................................................................................................... 47
TouchPad assembly ........................................................................................................................... 49
Fingerprint reader assembly ............................................................................................................. 50
Battery ............................................................................................................................................... 52
I/O board ............................................................................................................................................ 53
RTC battery ........................................................................................................................................ 54
System board .................................................................................................................................... 55
Fan/heat sink assembly .................................................................................................................... 58
Speaker assembly ............................................................................................................................. 61
Display assembly ............................................................................................................................... 62
Power button board .......................................................................................................................... 77
Power connector cable ...................................................................................................................... 79
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 80
Using Computer Setup ......................................................................................................................................... 80
Starting Computer Setup .................................................................................................................. 80
Using a USB keyboard or USB mouse to start Computer Setup (BIOS) .......................... 80
Navigating and selecting in Computer Setup ................................................................................... 80
Restoring factory settings in Computer Setup ................................................................................. 81
Updating the BIOS ............................................................................................................................. 81
Determining the BIOS version ......................................................................................... 81
Downloading a BIOS update ........................................................................................... 82
Changing the boot order using the f9 prompt .................................................................................. 83
TPM BIOS settings (select products only) ........................................................................................................... 83
Using HP Sure Start (select products only) ......................................................................................................... 83
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