1 Prerequisites
Before you can configure this solution, you must meet the prerequisites for pre-installation, required
files, server or enclosure setup, and HP Insight Online access.
Pre-installation
Review the pre-installation checklist in Table 1 (page 6).
Table 1 Pre-installation checklist
NotesRequirementDone?
HP Passport is used in the following tasks:If you do not have an HP Passport account, create one for use with
HP Insight Online. You can create an account at the following
• “Verifying access to HP Insight Online”
(page 10)
website: https://passport2.hp.com/hppcf/createuser.do?
hpappid=sp4ts.
• “Run the Hosting Device Setup Wizard”
(page 14)
IMPORTANT: Make sure that you select your country/region when
you register for HP Passport. If the Insight Remote Support (Insight
RS) Hosting Device cannot detect the country/region by using the
information entered in the Hosting Device Setup Wizard, it uses the
country/region associated with your HP Passport account.
• “Verify the Insight Online experience”
(page 25)
HP Passport ID:
Web browser and version:Verify that a supported browser is available on the computer you
will use to log in to Insight RS, iLO, OA, and Insight Online.
• Insight RS:
Microsoft Internet Explorer 8.x and 9.x◦
◦ Mozilla Firefox 7.x and 8.x
• iLO
◦ Microsoft Internet Explorer 7, 8, and 9
◦ Mozilla Firefox 10 ESR
◦ Chrome
• OA
◦ Microsoft Internet Explorer 7, 8, and 9
◦ Mozilla Firefox 3.6 and 4
• Insight Online
◦ Microsoft Internet Explorer 7.0 or later
◦ Mozilla Firefox 3.0 or later
6 Prerequisites