Diagnostics and Troubleshooting
4-56 Compaq ProLiant DL360 Server Maintenance and Service Guide
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
The available recovery features are:
• Software Error Recovery—can be set to automatically restart the server after a
software-induced server failure.
• Environmental Recovery—can be set to allow the server to restart when temperature,
fan, or AC power conditions return to normal.
Unattended Recovery
For unattended recovery, ASR-2 performs the following actions:
• Logs the error information to the IML
• Resets the server
• Pages you (if a modem is present and you selected Paging)
• Tries to restart the operating system
Often the server restarts successfully, making unattended recovery the ideal choice for remote
locations where trained service personnel are not immediately available.
If ASR-2 cannot restart the server within 10 attempts, it places a critical error in the
Integrated Management Log, starts the server into Compaq Utilities, and enables remote
access (if you configured remote access).
To use this level of ASR-2, you must configure ASR-2 to load the operating system after
restart.
Attended Recovery
For attended recovery, ASR-2 performs the following actions:
• Logs the error information to the IML
• Resets the server
• Pages you (if a modem is present and you selected Paging)
• Starts Compaq Utilities from the hard drive
• Enables remote access
During system configuration, these utilities are placed on the system utilities partition of the
hard drive.
If you have configured for dial-in access and have a modem with an auto-answer feature
installed, you can dial in and remotely diagnose or reconfigure the server.
If you have configured the Compaq Utilities for network access, you can access the utilities
over the network. You can use Compaq Insight Manager for dial-in or network access.
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