Diagnostics and Troubleshooting
4-74 Compaq ProLiant DL360 Server Maintenance and Service Guide
COMPAQ CONFIDENTIAL Codename: MIcroMachines Part Number: 169616-006 Last Saved On: 12/21/01 9:05 AM
• Full integration with Compaq Remote Insight Board/PCI and ProLiant DL360
server Integrated Remote Console—allows “in-band” and “out-of-band” connection for
server management to ensure that customers are in touch with their systems, even when
they are offline or without power.
• SNMP standards—allow integration with other management products.
• Flexible network conductivity—supports multiple transport protocols including IPX,
TCP/IP and PPP to operator over LANs, WANs, and modems.
• Support for these operating systems:
— Microsoft Windows NT
— Novell NetWare, intraNetWare 2000 and IntranetWare for Small Business
— SCO UNIX, OpenServer, and UnixWare
— IBM OS/2 Warp family of products
• Reporting—using Automatic Data Collection, gathers historic performance information
for graphing or export purposes.
Compaq Insight Management Software Architecture
The Compaq Insight Management software architecture is typical of other network
management solutions. It has a client/server architecture and is composed of agent software
(Compaq Insight Management Agents) and the management application software (Compaq
Insight Manager).
Insight Management Agents
Insight Agents operate on Compaq systems (such as servers and workstations), performing
in-depth monitoring of the system’s state by collecting and measuring system parameters.
These parameters indicate the current state of subsystems by counting the occurrence of
particular events (for example, the number of read operations performed on a disk drive) or
monitoring the state of a critical function (such as whether the cooling fan is operating).
Insight Desktop Agents operate on Compaq Deskpro computers, monitoring functions that
include temperature sensing and disk prefailure alerting.
Insight Agents provide information to management applications, such as Compaq Insight
Manager, and can generate alarm notifications if significant changes occur in the fault or
performance aspects of system operation. Information is delivered to and from the Insight
Agents by the industry-standard Simple Network Management Protocol or SNMP.
Compaq Insight Manager
Compaq Insight Manager delivers intelligent monitoring and alerting as well as visual control
of the Compaq hardware. In the unlikely event of hardware failures, Compaq Insight
Manager also provides a full complement of remote maintenance and control facilities.
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